---
title: All Things Groups 🏘️
description: Learn how to create, manage, and customize groups within your workspace.
---
[Skip to content](https://support.haystackteam.com/en/-all-things-groups#main-content)
[![Logo (Black Text)-1.svg\]](https://support.haystackteam.com/hubfs/Logo%20(Black%20Text)-1.svg)](https://support.haystackteam.com/en?hsLang=en)
Open main navigation
Close main navigation
- [Contact Support](https://support.haystackteam.com/en/customer-support-submit-a-ticket)
[Contact Support](https://support.haystackteam.com/en/customer-support-submit-a-ticket?hsLang=en)
Hi there, how can we help?
- There are no suggestions because the search field is empty.
1. [Help Desk](https://support.haystackteam.com/en?hsLang=en)
2. [Managing Your Workspace](https://support.haystackteam.com/en/managing-your-workspace?hsLang=en)
3. [Groups and Group Owners](https://support.haystackteam.com/en/managing-your-workspace?hsLang=en#groups-and-group-owners)
# All Things Groups 🏘️
Groups are the powerhouses of your Haystack workspace. They act like mini-intranets where you can house specific information, and they are your best tool for using notifications as focused distribution lists.
**Whether you prefer to learn by watching the full video or following along with our super-detailed, time-stamped instructions, you've got this! Pick your learning adventure below!**
#### **Table of Contents**
- [When to Use a Group](https://support.haystackteam.com/en/-all-things-groups#when-to-use-a-group)
- [The Types of Groups](https://support.haystackteam.com/en/-all-things-groups#types-of-groups)
- [Customizing Your Group Dashboard](https://support.haystackteam.com/en/-all-things-groups#customizing-your-group-dashboard)
- [Managing the Group's Look and Feel](https://support.haystackteam.com/en/-all-things-groups#managing-the-groups-look-and-feel)
- [Controlling Permissions](https://support.haystackteam.com/en/-all-things-groups#controlling-permissions)
- [How To Configure a Group's Visibility Permissions](https://support.haystackteam.com/en/-all-things-groups#how-to-configure-a-groups-visbility-permissions)
- [Configuring Group Navigation](https://support.haystackteam.com/en/-all-things-groups#configuring-group-navigation)
- [Assigning Group Owners](https://support.haystackteam.com/en/-all-things-groups#assigning-group-owners)
#### When to Use a Group (01:15)
Most teams use groups for four core areas. It’s no pressure to do them all at once—start small and add on!
| Core Area | Example Group | Purpose |
| --- | --- | --- |
| **Departments** (01:31) | Marketing, Engineering | Houses news, resources, and links relevant only to that team. |
| **Location-Based** (01:57) | Brooklyn Office, Los Angeles | Shares office maps, lunch menus, and local announcements. |
| **Culture/Community** (02:27) | Employee Resource Groups (ERGs) | Builds a home for cultural moments, initiatives, and community programs (e.g., Pride, Parents Group). |
| **Employee Segments** (02:52) | People Managers, Directors, Interns | Used for communication (e.g., performance reviews, bonuses) or resources unique to that segment. |
---
#### The Types of Groups (03:51)
This is a critical decision that dictates who can see and access the group’s content.
| Group Type | Icon | Visibility | Purpose |
| --- | --- | --- | --- |
| **Open** | *(None)* | Visible and searchable to **everyone**, even non-members. | **Best for Transparency & Collaboration.** Content appears in all employee search results. |
| **Closed** | *(Lock Icon)* | Visible to everyone, but **only members** can see the content. Employees will see a **"Request to Join"** button. | **Best for Safe Spaces/ERGs.** Signals that the community exists but requires permission to enter. |
| **Private** | *(Closed Eye)* | **Only visible to members.** It does not appear in search results or group listings for non-members. | **Best for Sensitive Topics** (e.g., Executive or confidential projects). |
---
#### Customizing Your Group Dashboard (06:20)
Every group has its own dashboard, and you can fully configure it to fit the group’s purpose using the same card library as your main dashboard.
- **Access:** The group's default landing page shows the dashboard.
- **Configuration:** Click the three-dot button in the top right of the group page to access the settings.
- **Strategy (07:07):** **Department Groups** should elevate links and recent posts. **Culture Groups (ERGs)** should elevate cards like birthdays and the Name Game to foster community.
| Card Name | Purpose |
| --- | --- |
| **Group Resources** | See top resources within your groups |
| **Recent Posts** | See recent posts from your groups |
| **Upcoming Events** | See upcoming events from your groups |
| **Groups links** | See important links set by admins or group owners |
| **Static Card** | Add a custom title and text block |
| **Banner** | A scrolling, narrow banner for special group announcements |
**Adding Cards to the Dashboard:**
1. Scroll to the bottom of the dashboard page and click on the **Add Card** button.
2. From the card library, choose the card you'd like to add.
---
#### Managing the Group's Look and Feel (08:44)
You can customize the group's visual identity and informational tags to help users find and understand its purpose.
**Updating a Group's Cover Image**
1. **Hover your mouse** over the cover image space and click on **Change Cover** in the top right corner. *(Tip: We suggest an image size of 1128x216px for beautiful display!)*
2. **Select an image** from your computer or drag and drop it into the area.
3. Click **Save**.
**Completing a Group's About Info (09:09)**
1. **Navigate** to the group and click **About** in the page header.
2. Use the **Edit** buttons to complete the **Ask us About** (for searchable expertise tags) and **Description** areas.
#### Group Settings: Controlling Permissions (10:00)
Your group settings are accessed via the **dropdown arrow** in the top header. This is where you configure access and content roles.
| Setting Area | Action | Timestamp |
| --- | --- | --- |
| **Group Permissions** | **Content Creation Roles (11:35):** Decide who can share content for each type (Posts, Events, Pages, Dashboard). Options include: **All Members**, **Workspace Admins and Group Owners**, or **Workspace Admins only**. We suggest the middle option for organization. | 10:58 |
| **Content Approval Flow** | **Posts Only (12:18):** Toggle this ON to allow members to submit posts for approval, but require a **Group Owner or Workspace Admin** to review and publish it. | 12:18 |
| **Edit Group Dashboard** | Control who can configure the group's dashboard layout (defaulting to Group Owners and Workspace Admins is recommended). | 13:06 |
| **Navigation** | **Reorder and hide/show** the headers (**Dashboard, Posts, Events, Pages, Links**) that appear across the top of the group. You can also set a new **default landing page** for the group (14:06). | 13:20 |
| **Members** | **Add or remove members** one-by-one or via **CSV upload**. You also manage **Group Owner** roles here. *(Note: If you use SSO, reach out to your CSM about integrating group membership management.)* | 14:46 |
| **Teams Integration** | **Connect your group** to a specific **Slack Channel or Teams** channel to push notifications from the group to that chat platform. | 15:33 |
---
#### How To Configure a Group's Visibility Permissions (10:58)
Group visibility settings can be configured by Group Owners, Group Admins, and Workspace Admins.
1. **Navigate** to the group in which you'd like to configure visibility settings.
2. Click on the **dropdown arrow** in the header and select **Settings**.
3. Click on **Permission Settings** (10:58).
4. Under **Group Visibility**, click on the drop-down to select the group type that makes sense for your needs: **Open, Closed, or Secret**.
5. Click **Save** at the bottom of the modal.
| Setting Area | Action | Timestamp |
| --- | --- | --- |
| **Members** | Add and remove members, and manage Group Owner roles. | 14:46 |
| **Connect to Slack/Teams** | Connect group notifications to a specific **Slack Channel or Teams** channel. | 15:3 |
#### Configuring Group Navigation (13:20)
You can customize the tabs across the top (Dashboard, Posts, Pages, etc.) for each group.
1. In the group's settings, click **Navigation**.
2. You can **drag and drop** to rearrange the order of the tabs.
3. You can **toggle off** any page tabs you aren't using (e.g., Events) (13:54).
4. To set a **default landing page**, click the **three-dotted button** next to that page and click **Set as Home** (14:06).
5. Click **Save**.
---
#### Assigning Group Owners (15:14)
**Group Owners** are vital to content health. They are responsible for making sure the content is current, relevant, and well-managed within the group.
**How to Assign a Group Owner:**
1. **Navigate** to the group settings and click on the **Members** tab (14:46).
2. Search or scroll to find the member you'd like to promote.
3. Click on the **three dots** next to their name.
4. Select **Make Owner**. Their role will change from Member to Owner.
**Managing Members and Integrations**
- **Members (14:46):** Add and remove members one-by-one or via **CSV upload**.
- **Teams Integration (15:33):** Connect group notifications to a specific **Slack Channel or Teams** channel.
And there you have it! You've officially graduated from reader to **Haystack master**. Go forth, customize, and make your intranet the most brilliant, functional, and well-organized digital space it can be!
---
**Keywords:** Haystack, groups, group management, group permissions, visibility, open groups, closed groups, private groups, group owners, content creation, group dashboard, notifications, guide, tutorial, administration.
- [Haystack Basics](https://support.haystackteam.com/en/haystack-basics?hsLang=en#main-content)
- [Profile](https://support.haystackteam.com/en/haystack-basics?hsLang=en#profile)
- [Notifications](https://support.haystackteam.com/en/haystack-basics?hsLang=en#notifications)
- [Mobile App](https://support.haystackteam.com/en/haystack-basics?hsLang=en#mobile-app)
- [Workspace Navigation](https://support.haystackteam.com/en/haystack-basics?hsLang=en#workspace-navigation)
- [Logging In](https://support.haystackteam.com/en/haystack-basics?hsLang=en#logging-in)
- [Content Creation & Management](https://support.haystackteam.com/en/content-creation-management?hsLang=en#main-content)
- [Text & Rich Content Editor](https://support.haystackteam.com/en/content-creation-management?hsLang=en#text-rich-content-editor)
- [Posts](https://support.haystackteam.com/en/content-creation-management?hsLang=en#posts)
- [Pages & Subpages](https://support.haystackteam.com/en/content-creation-management?hsLang=en#pages-subpages)
- [Events](https://support.haystackteam.com/en/content-creation-management?hsLang=en#events)
- [Glossary](https://support.haystackteam.com/en/content-creation-management?hsLang=en#glossary)
- [Links](https://support.haystackteam.com/en/content-creation-management?hsLang=en#links)
- [Drafts, Submissions, and Archive](https://support.haystackteam.com/en/content-creation-management?hsLang=en#drafts-submissions-and-archive)
- [Templates](https://support.haystackteam.com/en/content-creation-management?hsLang=en#templates)
- [Content Feedback](https://support.haystackteam.com/en/content-creation-management?hsLang=en#content-feedback)
- [Inspiration Hub](https://support.haystackteam.com/en/content-creation-management?hsLang=en#inspiration-hub)
- [GIFs](https://support.haystackteam.com/en/content-creation-management?hsLang=en#gifs)
- [Data Hygiene](https://support.haystackteam.com/en/content-creation-management?hsLang=en#data-hygiene)
- [Managing Your Workspace](https://support.haystackteam.com/en/managing-your-workspace?hsLang=en#main-content)
- [Groups and Group Owners](https://support.haystackteam.com/en/managing-your-workspace?hsLang=en#groups-and-group-owners)
- [Admins & Users](https://support.haystackteam.com/en/managing-your-workspace?hsLang=en#admins-users)
- [Analytics](https://support.haystackteam.com/en/managing-your-workspace?hsLang=en#analytics)
- [Security](https://support.haystackteam.com/en/managing-your-workspace?hsLang=en#security)
- [Branding](https://support.haystackteam.com/en/managing-your-workspace?hsLang=en#branding)
- [Dashboard](https://support.haystackteam.com/en/managing-your-workspace?hsLang=en#dashboard)
- [Feedback Tools](https://support.haystackteam.com/en/managing-your-workspace?hsLang=en#feedback-tools)
- [Language & Translation](https://support.haystackteam.com/en/managing-your-workspace?hsLang=en#language-translation)
- [Managing Archived & Deleted Content](https://support.haystackteam.com/en/managing-your-workspace?hsLang=en#managing-archived-deleted-content)
- [Assigning Home Pages & Location-Based Home Pages](https://support.haystackteam.com/en/managing-your-workspace?hsLang=en#assigning-home-pages-location-based-home-pages)
- [Platform Integrations](https://support.haystackteam.com/en/platform-integrations?hsLang=en#main-content)
- [AI Integrations](https://support.haystackteam.com/en/platform-integrations?hsLang=en#ai-integrations)
- [Embedded Content Integrations](https://support.haystackteam.com/en/platform-integrations?hsLang=en#embedded-content-integrations)
- [Notifications Integrations](https://support.haystackteam.com/en/platform-integrations?hsLang=en#notifications-integrations)
- [Single Sign-On and People Data Management Integrations](https://support.haystackteam.com/en/platform-integrations?hsLang=en#single-sign-on-and-people-data-management-integrations)
- [HRIS Integrations](https://support.haystackteam.com/en/platform-integrations?hsLang=en#hris-integrations)
- [Search Integrations](https://support.haystackteam.com/en/platform-integrations?hsLang=en#search-integrations)
- [Browser Extensions](https://support.haystackteam.com/en/platform-integrations?hsLang=en#browser-extensions)
- [Advanced Analytics with Looker](https://support.haystackteam.com/en/platform-integrations?hsLang=en#advanced-analytics-with-looker)
- [Calendar Integrations](https://support.haystackteam.com/en/platform-integrations?hsLang=en#calendar-integrations)
- [Haystack AI](https://support.haystackteam.com/en/haystack-ai?hsLang=en)
- [Employee Recognition](https://support.haystackteam.com/en/employee-recognition?hsLang=en)
- [Digital Signage](https://support.haystackteam.com/en/digital-signage?hsLang=en)
- [SMS Alerts](https://support.haystackteam.com/en/sms-alerts?hsLang=en)
- [Troubleshooting](https://support.haystackteam.com/en/troubleshooting?hsLang=en#main-content)
- [Trouble Logging In](https://support.haystackteam.com/en/troubleshooting?hsLang=en#trouble-logging-in)
- [Email Notification Issues](https://support.haystackteam.com/en/troubleshooting?hsLang=en#email-notification-issues)
- [Submit A Ticket](https://support.haystackteam.com/en/troubleshooting?hsLang=en#submit-a-ticket)
- [Other](https://support.haystackteam.com/en/troubleshooting?hsLang=en#other)
- [Product Updates](https://support.haystackteam.com/en/product-updates?hsLang=en#main-content)
- [2025, December](https://support.haystackteam.com/en/product-updates?hsLang=en#2025-december)
- [2025, November](https://support.haystackteam.com/en/product-updates?hsLang=en#2025-november)
- [2025, October](https://support.haystackteam.com/en/product-updates?hsLang=en#2025-october)
- [2025, September](https://support.haystackteam.com/en/product-updates?hsLang=en#2025-september)
- [2025, August](https://support.haystackteam.com/en/product-updates?hsLang=en#2025-august)
- [2025, July](https://support.haystackteam.com/en/product-updates?hsLang=en#2025-july)
- [2025, June](https://support.haystackteam.com/en/product-updates?hsLang=en#2025-june)
- [2025, May](https://support.haystackteam.com/en/product-updates?hsLang=en#2025-may)
- [2025, April](https://support.haystackteam.com/en/product-updates?hsLang=en#2025-april)
- [2025, March](https://support.haystackteam.com/en/product-updates?hsLang=en#2025-march)
- [2026, January](https://support.haystackteam.com/en/product-updates?hsLang=en#2026-january)
- [2026, February](https://support.haystackteam.com/en/product-updates?hsLang=en#2026-february)
- [2026, March](https://support.haystackteam.com/en/product-updates?hsLang=en#2026-march)
- [2026, April](https://support.haystackteam.com/en/product-updates?hsLang=en#2026-april)
- [2026, May](https://support.haystackteam.com/en/product-updates?hsLang=en#2026-may)
- [2026, June](https://support.haystackteam.com/en/product-updates?hsLang=en#2026-june)
- [2026, July](https://support.haystackteam.com/en/product-updates?hsLang=en#2026-july)
- [2026, August](https://support.haystackteam.com/en/product-updates?hsLang=en#2026-august)
- [2026, September](https://support.haystackteam.com/en/product-updates?hsLang=en#2026-september)
- [Accessibility](https://support.haystackteam.com/en/accessibility?hsLang=en)
[](https://support.haystackteam.com/?hsLang=en)
www.haystackteam.com
Copyright © 2025, Haystack Team, Inc.