Haystack

Learn how to put your admin tools to work, assign roles and permissions, and configure workspace settings. 

Managing Your Workspace

Use your people tools to manage active, invited, and deactivated users.

Managing People & Workspace Members

Use admin roles to control who can view, edit, and manage your workspace.

Managing Workspace Admin Roles

Learn more about the active, unclaimed, and deactivated user types in your workspace.

Understanding Workspace User Types

Learn how to easily add and manager your worksapace users' profiles with a .csv file

Uploading Your User Data via .CSV File

Admins & Users

How to configure a group's dashboard, settings, members, and information

Managing a Group's Settings

This user-friendly tool allows employees to have access to third groups that are public but would benefit from a closed save space.

Managing Closed Group Membership Requests

Our three group types make it easy to manage access to the content in your workspace.

Understanding Types of Groups

Learn how to configure the visibility and access permissions in your group.

Managing a Group's Visibility Permissions

Configuring a Group's Dashboard

Group owner's have the responsibility of creating and maintaining content within the group.

Assigning Group Owners to a Group

Learn how to make your team members mandatory members of a group.

Making a Group Required for All Workspace Members

Groups & Group Owners

Use Haystack's no-code tools to brand your workspace with your logos, colors, and lingo.

Branding Your Workspace

Customize your dashboard cards to fit your team's content strategy needs.

Customizing Your Dashboard

Customize your workspace navigation to best fit the needs of your team!

Customizing your Workspace Navigation

This narrow scrolling card is an amazing place to add VIP news and announcements.

Add a Scrolling Banner to Your Dashboard

Branding & Customization

Add Haystack as a safe sender to your email exchange to ensure notifications are delivered to your team.

Safelisting Haystack Emails

Notifications

Use email footers to share important privacy information from your internal comms and legal team.

Adding Confidentiality Disclaimers to Notification Emails

Use employee name watermarks to prevent anonymous leaks and copy/pasting.

Adding a Watermark to Your Workspace

Security

The beta release of our all-new analytics dashboards makes it easy to track and measure platform adoption and engagement.

Accessing Analytics Dashboards (Beta)

Your post insights analytics will help you understand how engaged your team members are with specific content in your workspace.

Viewing Post, Event, and Page Insights

Analytics

About Haystack

Careers at Haystack

support@haystackteam.com

Find answers and get help from Intercom Support and Community Experts

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you