In your workspace, you'll find four types of analytics: workspace insights, post insights, events insights, and page insights.
Workspace Insights provide you with high-level analytics on activity in your workspace. Learn more about workspace insights here.
Post Insights provide you with detailed and granular analytics on each post within your workspace. Learn more about post insights here.
Event Insights provide you with detailed analytics about each event within your workspace. Learn more about even insights here.
Page Insights provide you with detailed analytics about each page created within your workspace. Learn more about page insights here.
Viewing Post, Event, and Page Insights
1. Visit the post, event, or page for which you'd like to review insight analytics.
2. Click on the three-dot button at the top right and select Insights.
3. This will open your post insights window
Understanding Post Insights
Targeted Viewers: Percentage of the audience who has viewed the post (via web, mobile, or email). The target audience here means the users in the group where the page was shared.
Total Views: Total number of views (via web, mobile, or email), including repeat viewers
Unique Views: How many users viewed the post (via web, mobile, or email)
Comments: The number of comments on the post
Reactions: The number of emoji reactions on the post
Bookmarked: How many users bookmarked the post
You can also click on Email Analytics on the lefthand side of the insights modal to view similar reporting on email notifications for your post.
Understanding Event Insights
Please don't mind the very low analytics in this screenshot. The fake users in our testing environment never seem to read our content.
Attending: The number of users attending
Waitlisted: The number of users who are waitlisted
Not Attending: The number of users who aren't attending the event
Comments: The number of comments on the event
Reactions: The number of emoji reactions on the event
Bookmarked: How many users bookmarked the event
You can also click on Email Analytics on the lefthand side of the insights modal to view similar reporting on email notifications for your event.
Understanding Page Insights
Targeted Viewers: Percentage of the target who has viewed the post (via web or email). The target audience here means the users in the group where the page was shared.
Total Views: Total number of views, including repeat viewers
Unique Global Views: Total numbers of viewers on a page
Comments: The number of comments on the post
Bookmarked: How many users bookmarked the post
Expiration Date: Pages that have an expiration date set will show Until Expiration tile on the overview and those that don't have an expiration date set will not show the tile.
You can also click on Email Analytics on the lefthand side of the insights modal to view similar reporting on email notifications for your page.
If you have specific questions about goals and best practices around analytics, please don't hesitate to reach out to your Haystack contact or support@haystackteam.com.