--- title: Using MCP Search Tools 🔍 description: Find people, posts, pages, and answers in Haystack without leaving Claude, ChatGPT, Copilot, Gemini, or Slack. --- [Skip to content](https://support.haystackteam.com/en/search-and-read-haystack-content-from-your-ai-tools-with-mcp#main-content) [![Logo (Black Text)-1.svg\]](https://support.haystackteam.com/hubfs/Logo%20(Black%20Text)-1.svg)](https://support.haystackteam.com/en?hsLang=en) Open main navigation Close main navigation - [Contact Support](https://support.haystackteam.com/en/customer-support-submit-a-ticket) [Contact Support](https://support.haystackteam.com/en/customer-support-submit-a-ticket?hsLang=en) Hi there, how can we help? - There are no suggestions because the search field is empty. 1. [Help Desk](https://support.haystackteam.com/en?hsLang=en) 2. [Platform Integrations](https://support.haystackteam.com/en/platform-integrations?hsLang=en) 3. [AI Integrations](https://support.haystackteam.com/en/platform-integrations?hsLang=en#ai-integrations) # Using MCP Search Tools 🔍 The Haystack MCP search tools let your AI assistant search your live intranet and open the full page or post behind every answer. Responses stay grounded in your verified Haystack content and follow each person's existing permissions. 📌 MCP integrations are an add-on service that are licensed separately from the core intranet platform. If you're eager to use an MCP integration, please reach out to your Customer Success Manager (CSM) or support@haystackteam.com for more details. **Table of Contents:** - ***[Prerequisites & Permissions](https://support.haystackteam.com/en/search-and-read-haystack-content-from-your-ai-tools-with-mcp#prereqs)*** - ***[What the Search Tools Can Do](https://support.haystackteam.com/en/search-and-read-haystack-content-from-your-ai-tools-with-mcp#what-search-can-do)*** - ***[How-To Steps](https://support.haystackteam.com/en/search-and-read-haystack-content-from-your-ai-tools-with-mcp#how-to)*** - ***[Prompt Examples](https://support.haystackteam.com/en/search-and-read-haystack-content-from-your-ai-tools-with-mcp#prompt-examples)*** - ***[Best Practices](https://support.haystackteam.com/en/search-and-read-haystack-content-from-your-ai-tools-with-mcp#best-practices)*** - ***[Need More Help?](https://support.haystackteam.com/en/search-and-read-haystack-content-from-your-ai-tools-with-mcp#need-more-help)*** --- #### **Prerequisites & Permissions** - **MCP add-on:** Your Haystack workspace is licensed for MCP integrations. - **Connected AI tool:** A Haystack Workspace Admin has connected your AI tool to Haystack. Setup guides are linked below under step 1 in the "How to" section. - **Your Haystack login:** You sign in with your own Haystack account. Your assistant can only find and open content you can already see in Haystack. - **AI platform access:** Some AI tools only allow connectors on paid or business plans. Check with your IT team if you don't see the option. --- #### **What the Search Tools Can Do** Your connector includes two read-only tools. You don't need to call them by name. Just ask in plain language and your assistant picks the right one. | Tool | What it does | | --- | --- | | **AI Search** | Searches people, teams, posts, events, knowledge pages, glossary terms, files, and links. Returns a short AI summary plus a link to each result in Haystack. | | **Get full item** | Opens the complete text of a knowledge page, post, event, glossary term, or link, so your assistant reads the whole thing instead of a snippet. | - **People, teams, and files** show up in search results with a link, but your assistant can't open their full details. Files open through their secure link. - **Every result links back to Haystack**, so you can check the source yourself. - **Results follow your permissions.** If you can't see a page in Haystack, your assistant can't see it either. --- #### **How-To Steps** **Step 1: Connect Haystack to your AI tool** 1. Open the setup guide for your platform (linked below for your convenience), or ask your Workspace Admin which tools are already connected. - [**Connecting Haystack to Claude via MCP**](https://support.haystackteam.com/en/connecting-haystack-to-claude-via-mcp?hsLang=en) - [**Connecting Haystack to Microsoft Copilot via MCP**](https://support.haystackteam.com/en/connecting-haystack-to-copilot-via-mcp-?hsLang=en) - [**Connecting Haystack to ChatGPT via MCP**](https://support.haystackteam.com/en/connecting-haystack-to-chatgpt-via-mcp?hsLang=en) - [**Connecting Haystack to Slack via MCP**](https://support.haystackteam.com/en/connecting-haystack-to-slack-via-mcp?hsLang=en) - [**Connecting Haystack to Custom MCP Connectors via OAuth 2.0**](https://support.haystackteam.com/en/connecting-haystack-to-custom-mcp-connectors-via-oauth-2.0?hsLang=en) - [**Connecting Haystack to Gemini via MCP**](https://support.haystackteam.com/en/connecting-haystack-to-gemini-via-mcp?hsLang=en) 2. In your AI tool, turn on the **Haystack** connector and sign in with your Haystack account when prompted. **Step 2: Search Haystack** 1. Ask a question in plain language and mention Haystack. For example: *"Search Haystack for our parental leave policy"* or "*Open the full Travel policy page and summarize the reimbursement section".* 2. Your assistant runs an AI search across Haystack people, teams, posts, events, knowledge pages, and glossary terms. 3. Review the results. Each answer links back to its source in Haystack, so you can check it yourself. 🖼️ The images here are friendly mockups, not screenshots of a specific tool. Every AI assistant has its own look, but Haystack works the same way behind the scenes. ![](https://support.haystackteam.com/hs-fs/hubfs/undefined-Oct-22-2026-08-27-34-3124-PM.jpeg?width=406&height=390&name=undefined-Oct-22-2026-08-27-34-3124-PM.jpeg) **![](https://support.haystackteam.com/hs-fs/hubfs/undefined-Oct-22-2026-08-28-28-4430-PM.png?width=412&height=350&name=undefined-Oct-22-2026-08-28-28-4430-PM.png)** **Step 3: Open the full page or post** 1. When you need more than a quick answer, ask your assistant to open the full item. For example: *"Open the full Travel Policy page in Haystack and summarize the reimbursement section."* 2. Your assistant reads the complete page or post instead of a short snippet, so details aren't missed. 3. Put it to work: answer a teammate's question, summarize an update, or build a slide deck from a knowledge page. **Top-tier prompt examples:** - - “Search Haystack for our current PTO and holiday policy and summarize the key points in plain language.” - “Who on our intranet owns benefits enrollment? Find the right person or team and tell me how to reach them.” - “Find every post from the last month about our office move and give me a quick recap of what’s been shared so far.” - “What events are coming up on Haystack this month? List them with dates and who’s hosting.” - “Search our knowledge pages for anything about the new hire onboarding process and tell me what’s missing or out of date.” - “Pull up the full employee handbook page and answer this: what’s our policy on working remotely from another state?” - “Find the people on the Marketing team and tell me who works on brand and who works on events.” - “What does \[glossary term or acronym\] mean at our company? Check the Haystack glossary.” - “Search Haystack for recent posts from leadership and summarize the main themes I should reflect in this quarter’s internal comms.” - “Find all the knowledge pages related to expense reimbursement and tell me if any of them contradict each other.” --- #### **Best Practices** - **Name what you're looking for:** Say whether you want a person, team, event, post, or page. "Who owns benefits enrollment?" gets better results than "benefits." - **Ask for citations:** Prompts like "cite the page title" make it easy to confirm the answer and share the source. - **Open the full document for detail:** For policies or step-by-step guides, ask your assistant to pull the full page before summarizing. - **Keep content fresh:** Search pulls from Haystack in real time, so current pages mean current answers. - **Let permissions do the work:** If someone can't see a page in Haystack, they can't see it through AI either, so there's no need for separate access rules. --- #### **Need More Help?** - **Chat with us:** Available via the support bubble on this page. Our AI support agent, Luna, will do her best to answer your questions. Anything she's unable to answer will get routed to us humans. - **Email us:** support@haystackteam.com - **Got Feedback?** What would make these tools more useful for your team? Your feedback shapes the future of Haystack's MCP connectors. 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