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Safelisting Emails from Haystack🛡️

Uh oh, are some of your teammates not getting their Haystack emails? Don't worry, there's an easy solution! Sometimes company firewalls are a little too good at their job. To make sure all those important notifications and updates get through, you can safelist our email address and IP address.

What to Tell Your IT Team

You'll probably need some help from your IT team to get this done. We suggest sending them this help desk article and telling them, "Hey, can you please safelist these for our Haystack emails?" They'll know exactly what to do.

Here's the key information they'll need:

  • Our Email Domain: haystackteam.com

  • Our Email Notification Send Address: noreply@haystackteam.com

  • Our SendGrid Dedicated IP Addresses: 149.72.39.255 and 168.245.32.209

Adding these to your company's email safelist will ensure that all Haystack notifications are successfully delivered to your team members.

Your emails are now ready to go- happy communicating, Haystacker! 😃

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