--- title: How to Create a New Group description: Empower your teams with dedicated spaces for collaboration, departmental news, and shared interests. --- [Skip to content](https://support.haystackteam.com/en/how-to-create-a-new-group#main-content) [![Logo (Black Text)-1.svg\]](https://support.haystackteam.com/hubfs/Logo%20(Black%20Text)-1.svg)](https://support.haystackteam.com/en?hsLang=en) Open main navigation Close main navigation - [Contact Support](https://support.haystackteam.com/en/customer-support-submit-a-ticket) [Contact Support](https://support.haystackteam.com/en/customer-support-submit-a-ticket?hsLang=en) Hi there, how can we help? - There are no suggestions because the search field is empty. 1. [Help Desk](https://support.haystackteam.com/en?hsLang=en) 2. [Managing Your Workspace](https://support.haystackteam.com/en/managing-your-workspace?hsLang=en) 3. [Groups and Group Owners](https://support.haystackteam.com/en/managing-your-workspace?hsLang=en#groups-and-group-owners) # How to Create a New Group ## Empower your teams with dedicated spaces for collaboration, departmental news, and shared interests. Groups are the heart of engagement in Haystack. They provide a centralized hub where specific audiences can gather to share announcements, store documentation, and stay connected. Whether it’s a formal department like "Customer Support" or an employee resources group like "Working Parents," creating a group ensures the right people have access to the right information at the right time. time. --- ### Prerequisites Before you dive in, ensure you have the necessary permissions: - **Workspace Admins & Group Admins:** Have full access to create new groups. - **Member Permissions:** Depending on your organization's specific setup, standard members may or may not have group creation rights. If you don't see the option to create a group, check in with your platform admin team. --- ### Step-by-Step Guide to Creating a Group #### 1. Launch the Create Menu Click the global **Create** button located in the top right-hand corner of your Haystack dashboard. #### 2. Select "Create Group" From the dropdown menu, select the **Create Group** option, found toward the bottom of the list. #### 3. Define Your Group Details A modal will appear asking for the foundational details of your group: - **Group Name:** Choose a name that is clear and descriptive. We recommend following any existing naming conventions your company uses (e.g., "Dept - Marketing" or "Social - Hikers"). - **Group Icon:** Upload a custom photo or select an emoji to give your group some personality. This helps the group stand out in the directory. - **Description:** Briefly explain what this group is for and who should join. You can use "@" to mention people or "#" to add tags here. ![](https://support.haystackteam.com/hs-fs/hubfs/CleanShot%202026-04-23%20at%2011-32-42@2x-png.png?width=1602&height=1270&name=CleanShot%202026-04-23%20at%2011-32-42@2x-png.png) #### 4. Set Group Visibility Choose how private or public you want this space to be: - **Open Group:** Visible to everyone. Anyone can see the content and join immediately. - **Closed Group:** Visible in the directory, but users must request to join or be invited to see the content. - **Secret Group:** Completely invisible to non-members. Only admins and invited members know it exists. **Pro Tip:** Many admins start a group as "Secret" while they build out the initial content, then switch it to "Open" or "Closed" once it's ready for the full team. #### 5. Add Initial Members Click **Next** to add members. You can search for specific colleagues to join right away. If you're still setting things up and aren't ready to notify people yet, you can click **Skip**. #### 6. Finalize Click **Create Group**. You will be taken directly to your new group dashboard where you can start adding posts, events, and pages! --- ### Best Practices - **Content First:** Before inviting the full audience, add a "Welcome" post or a few key files so the group feels active from day one. - **Assign a Co-Admin:** Don’t lead alone! Assign a second Group Admin to help manage memberships and keep content fresh. - **Be Descriptive:** A clear description helps users find the right group through the global search bar. --- ### Need More Help? If you run into any issues or have questions about group permissions, we’re here to help! - **Chat with us:** Use the support chat icon at the bottom of your screen. - **Email us:** Reach out to our team at **support@haystackteam.com**. --- **Keywords:** Create Group, New Group, Group Visibility, Permissions, Secret Group, Group Admin, Collaboration, Workspace Setup, Internal Communications, Group Settings - [Haystack Basics](https://support.haystackteam.com/en/haystack-basics?hsLang=en#main-content) - [Profile](https://support.haystackteam.com/en/haystack-basics?hsLang=en#profile) - [Notifications](https://support.haystackteam.com/en/haystack-basics?hsLang=en#notifications) - [Mobile App](https://support.haystackteam.com/en/haystack-basics?hsLang=en#mobile-app) - [Workspace Navigation](https://support.haystackteam.com/en/haystack-basics?hsLang=en#workspace-navigation) - [Logging In](https://support.haystackteam.com/en/haystack-basics?hsLang=en#logging-in) - [Content Creation & Management](https://support.haystackteam.com/en/content-creation-management?hsLang=en#main-content) - 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