Haystack

Posts are best used for news, announcements, company-wide updates, internal newsletters.

Creating a Post

Use templates for routine comms like all-hands meetings notes, company newsletters, press coverage lists, and more.

Broadcast your most important news directly to all employees' email inboxes.

Learn how to compose your posts now and schedule them to publish at a later date.

The carousel is the best place to highlight your most important news and announcements.

This feature will allow you to create and publish content without employee's seeing the content until it is ready to go live.

Find answers and get help from Intercom Support and Community Experts

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.

Try using different keywords or checking for typos.

Track the progress of all tickets related to your company.

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